The cost to change a flight on Aeromexico depends on several key factors: fare type, route, and timing. Basic Fare tickets are the most restrictive. Once the 24-hour risk-free cancellation period has passed, changes are not allowed under any circumstance. If you have a Basic ticket and need to change your flight, you must cancel (without refund) and purchase a new ticket at the current fare.
For Classic, AM Plus, and Premier fares, changes are permitted, but they involve a change fee plus any fare difference. For domestic flights within Mexico, the change fee is MXN 700 (approx. $40 USD) if the change is made more than 8 days before the scheduled departure. If the change is requested within 7 days of the departure, the fee increases to MXN 1,000 (approx. $55 USD). For international flights to or from the U.S. or Canada, the change fee is MXN 4,020 (approx. $210 USD). These fees apply regardless of whether the change is to the date, time, or destination of the flight. Passengers must also pay the fare difference if the new flight costs more than the original.
Flexible Fares, available for higher-priced tickets and some business routes, offer the most convenience. These tickets allow unlimited free changes to travel dates or times. While there is no change fee, passengers must pay the fare difference, if applicable. If the new flight is cheaper than the original, no refund of the difference is issued. This fare type is ideal for business travelers or anyone who may need to adjust plans frequently.
Aeromexico does not charge a fee to change a flight within 24 hours of booking, as long as the flight is at least 7 days away. This is consistent with standard international airline policies. However, if you miss this window, regular change policies and fees apply according to the ticket type.
Passengers who fail to show up for their flight and do not change or cancel it in advance may face a no-show penalty, resulting in the loss of the full ticket value. To avoid this, changes should be made before the flight’s departure. Aeromexico allows changes online through the “Manage Your Trip” section on its website or mobile app. You will need your reservation code and last name to access your itinerary. Alternatively, you can make changes by calling customer support at 1-833-845-1858.
For tickets purchased through travel agencies or third-party websites, change policies and fees may vary. In these cases, changes must be made directly with the original booking source, and Aeromexico may not be able to process the request directly.
In conclusion, Aeromexico’s flight change fees range from MXN 700 to MXN 4,020 depending on the fare type, destination, and timing. Flexible fares offer free changes but still require payment of any fare difference. Basic fares are non-changeable. Understanding your fare conditions before booking is essential to avoid penalties or losing the ticket value.