Lufthansa Airlines Cancellation Policy – Contact Support at +1-833-845-1858
Lufthansa Airlines, one of Europe’s leading international carriers, provides a structured and passenger-friendly cancellation policy to accommodate changing travel plans. Whether you need to cancel due to personal reasons, travel restrictions, or schedule changes, Lufthansa offers flexibility based on fare type and route. For detailed guidance or assistance with your cancellation, you can contact Lufthansa customer service at +1-833-845-1858 to speak directly with a representative.
Cancellation Eligibility Based on Fare Type
Lufthansa’s cancellation policy depends primarily on the fare class of your ticket. The airline generally offers three fare types: Economy Light, Economy Basic, and Flexible Fares (Premium Economy, Business, and First Class).
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Economy Light: This fare is typically non-refundable. If you cancel a ticket purchased under this category, you are unlikely to receive a refund unless the cancellation is within 24 hours of booking.
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Economy Basic and Basic Plus: These fares may be refundable depending on the route and ticket terms. A cancellation fee might apply, which will be deducted from the refund amount.
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Flexible and Premium Fares: Tickets purchased under these categories often allow free changes and cancellations, making them ideal for travelers seeking flexibility. These fares usually come with a full or partial refund depending on the travel date and how far in advance you cancel.
24-Hour Cancellation Policy
Lufthansa adheres to the 24-hour cancellation rule, allowing passengers to cancel any booking made at least 7 days before departure, within 24 hours of purchase, for a full refund, regardless of fare type. This applies to all bookings made through Lufthansa's official website or customer service. For help processing a 24-hour cancellation, call Lufthansa at +1-833-845-1858.
COVID-19 and Exceptional Circumstances
Lufthansa has implemented additional flexibility in response to global events such as COVID-19, allowing free rebooking or cancellation in specific scenarios. These include travel restrictions, flight cancellations by the airline, or government-issued travel bans. If your flight has been affected by such events, you may be eligible for a full refund, travel credit, or free rescheduling. Always confirm with a Lufthansa agent at +1-833-845-1858 for eligibility.
How to Cancel
You can cancel your Lufthansa flight in the following ways:
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Online at www.lufthansa.com via the "My Bookings" section.
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By phone through Lufthansa’s cancellation line at +1-833-845-1858.
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At the airport counter, especially for last-minute or urgent changes.
Once your cancellation is processed, refunds typically take 7–20 business days, depending on your bank and payment method. Non-refundable fares may still be eligible for tax refunds or partial credit.
Final Notes
Lufthansa’s cancellation policy is designed to offer flexibility and transparency, especially for passengers booking flexible or premium fares. However, terms vary by ticket type, so it’s important to review your specific fare conditions at the time of booking. For real-time support and personalized cancellation options, call Lufthansa customer care at +1-833-845-1858 to ensure your refund or change is processed smoothly and correctly