Yes, Breeze Airways does allow cancellations, but the process and potential refunds depend on the fare type and timing of the cancellation.
24-Hour Risk-Free Cancellation
Breeze Airways offers a 24-hour risk-free cancellation policy. If you cancel your flight within 24 hours of booking and your departure is at least 7 days away, you are eligible for a full refund to your original form of payment. This policy applies to all fare types and is in line with U.S. Department of Transportation regulations .
Cancellation Policies by Fare Type
- Nice Fare: This is the most basic fare option. If you cancel a Nice Fare ticket, you will receive a flight credit for the fare amount. These credits are issued to the Breezy Rewards Account used for the reservation and are valid for 24 months .(fondtravels.com)
- Nicer and Nicest Fares: These fare types offer additional amenities and more flexible cancellation policies. Similar to the Nice Fare, cancellations result in flight credits issued to your Breezy Rewards Account, valid for 24 months .
No Flex Fare: This is the most restrictive fare type. Cancellations are allowed but result in partial flight credits based on the timing of the cancellation:(
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- 60+ days before departure: 100% credit(fondtravels.com)
- 16–60 days before departure: 50% credit
- 1 hour–15 days before departure: 25% credit
- Under 1 hour before departure: No credit
- These credits are also valid for 24 months .
Refunds for Airline-Initiated Cancellations
If Breeze Airways cancels your flight due to operational reasons, you are entitled to a full refund to your original form of payment. Additionally, if your flight is delayed by more than 2 hours, you have the option to cancel and receive a full refund or rebook on the next available flight .
How to Cancel Your Flight
You can cancel your Breeze Airways flight through the following methods:
- Online: Log into your Breezy Rewards Account on the Breeze Airways website or mobile app. Navigate to the "My Trips" section, select your reservation, and follow the prompts to cancel.
- Customer Service: Contact Breeze Airways customer service at [email protected] or via text at 501-273-3931. Provide your booking details, and a representative will assist you with the cancellation process .
Important Considerations
- No-Show Policy: Failure to cancel your flight at least 15 minutes before the scheduled departure time will result in the forfeiture of the entire ticket value, including taxes and fees .
- Third-Party Bookings: If you booked your flight through a third-party travel agency, you must contact them directly to cancel or modify your reservation.
- Travel Insurance: Breeze Airways does not provide compensation for additional expenses incurred due to cancellations, such as hotel accommodations or rental cars. Consider purchasing travel insurance to cover these potential costs .(nerdwallet.com)
In summary, Breeze Airways offers flexible cancellation policies, especially for higher fare types. Understanding the terms associated with your specific fare can help you make informed decisions and avoid unnecessary fees.