Norse Atlantic Airways allows cancellations, but policies depend on fare type and timing. All fares are eligible for a full refund if canceled within 24 hours of booking, provided the flight departs at least 7 days later. After this period, refund eligibility is based on fare class.
Economy Light and Premium Light fares are non-refundable after the 24-hour window. You can make changes for a fee, but no refund is provided for cancellations.
Economy Classic and Premium Classic fares are also non-refundable after the 24-hour grace period. Date and name changes are allowed for a lower fee than Light fares.
Economy Flextra and Premium Flextra fares offer more flexibility. If canceled at least 2 days before departure, the fare is refunded as a 12-month travel credit. If canceled within 2 days, no refund is given. Changes are allowed up to 1 hour before departure with no change fee, but fare difference applies.
If you cancel any non-refundable ticket after 24 hours, you may request a tax refund. A $65 administrative fee per passenger, per flight applies. If the refundable taxes are less than the fee, no refund is issued.
No-shows (not canceling before departure) result in no refund under any fare type.
To cancel, go to the Norse Atlantic website, access "Your Trips" with your booking reference and last name, and follow the prompts. For help, contact customer service at +1-833-845-1858.
In summary, only Flextra fares offer partial refunds after 24 hours. Light and Classic fares are non-refundable beyond the risk-free window. All change and cancellation rules depend strictly on fare conditions.