Norse Atlantic Airways has a cancellation policy that depends largely on the type of ticket purchased and when the cancellation is made. Passengers are allowed to cancel their booking within 24 hours of making the reservation for a full refund, provided the flight is scheduled to depart at least seven days after the booking date. This 24-hour cancellation window applies to all fare types and follows standard regulations, offering travelers a chance to change their minds shortly after booking without penalty. After this period, the rules vary depending on whether the ticket is refundable or non-refundable. Refundable tickets give passengers the most flexibility; they can cancel and receive a full refund minus any service fees. These tickets are ideal for travelers who may need to adjust their plans. Non-refundable tickets, which are usually cheaper, have stricter cancellation policies. Passengers holding non-refundable tickets generally cannot receive a cash refund if they cancel after the 24-hour window. Instead, they are usually issued travel credits that can be used toward future Norse Atlantic Airways flights. These credits often have an expiration date, commonly valid for about 12 months, so passengers should plan to use them within that timeframe. The cancellation fees and refund eligibility differ based on the fare class purchased. Economy Light and Premium Light fares are mostly non-refundable once the 24-hour cancellation window closes. Similarly, Economy Classic and Premium Classic fares also become non-refundable after the initial cancellation period. Conversely, Economy Flextra and Premium Flextra tickets offer more flexibility. If cancellations are made more than two days before the scheduled departure, passengers can receive travel credits valid for 12 months, but cancellations made within two days of departure typically do not qualify for refunds or credits. Norse Atlantic Airways may provide exceptions in special circumstances such as medical emergencies, bereavement, or other unforeseen events. In these cases, with proper documentation, passengers might be eligible for full refunds or fee waivers. This policy ensures some compassion and flexibility for passengers dealing with difficult situations. To cancel a flight, passengers should visit the official Norse Atlantic Airways website and log into their account or retrieve their booking using the reference number and last name. The website offers a straightforward cancellation process with clear instructions. For those who booked through travel agents, cancellations and refund requests must be handled through the respective agent. Refund processing times generally range from seven to fourteen business days, though this can vary depending on the payment method and financial institution involved. Passengers are encouraged to check with their banks or credit card companies for exact refund timelines. For support, Norse Atlantic Airways offers customer service via email and phone. Passengers should have their booking reference and ticket details ready when contacting customer support to expedite the process. In summary, Norse Atlantic Airways’ cancellation policy balances flexibility and fare pricing by offering a 24-hour full refund window and varying refund options based on fare types. Refundable tickets provide freedom to cancel with minimal penalties, while non-refundable tickets usually result in travel credits rather than cash refunds after the initial cancellation period. Special circumstances may allow for exceptions, making the policy more passenger-friendly. Understanding these terms helps travelers make informed decisions when booking and managing their flights with Norse Atlantic Airways.