+1-866-551-1186 Aeromaxico Airlines cancellation policy

+1-866-551-1186 Aeromaxico Airlines cancellation policy

Aeromexico Airlines Cancellation Policy

  • 24-Hour Risk-Free Cancellation: Full refund if canceled within 24 hours of booking, and the flight is at least 7 days away.

  • Basic Fare: Non-refundable after 24 hours.

  • Classic / AM Plus / Premier / Premier Light: Generally non-refundable. Change fees and fare differences may apply.

  • Flexible Fares: Fully refundable with no cancellation fee.

  • AM Value Fare: Refundable with a cancellation fee (typically $200).

  • Cancellation Methods: Online via Aeromexico’s website, mobile app, or by calling customer service.

  • Refund Processing:

    • Credit/debit card: 7–10 business days.

    • Other methods: Up to 20 business days.

  • Refund Conditions: Refund to original payment method. If booked through a travel agency, contact them directly.

  • Flight Canceled by Aeromexico: Full refund or free rebooking.

  • Special Cases: Cancellations due to death, illness, or military orders may be refunded with proper documentation.

  • Contact: Aeromexico Customer Service: +1-800-237-6639.

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